Cancellation policy

At OGK Ventures, we understand that circumstances may change, and you may need to cancel your order. Please review our cancellation policy below.

1. Order Cancellation Eligibility

You may cancel your order under the following conditions:

Before Shipment: Orders can be canceled at any time before they have been shipped. Once an order is in the shipping process, it cannot be canceled.

2. How to Cancel an Order

To cancel your order, please follow these steps:

Contact Us: Reach out to our customer service team at [insert contact information] as soon as possible.

Provide Details: Include your order number and request to cancel your order.

Confirmation: Our team will confirm the cancellation and notify you via email.

3. Refunds for Canceled Orders

If your order is successfully canceled before shipment, a full refund will be processed to your original payment method within a specified timeframe (usually 5-10 business days).

4. Partial Cancellations

If you wish to cancel only part of your order, please contact us promptly. We will assist you in processing the cancellation of specific items, provided they have not yet been shipped.

5. Changes to This Policy

OGK Ventures reserves the right to update this Cancellation Policy at any time. Any changes will be posted on our website with an updated effective date.

6. Contact Us

For any questions regarding our Cancellation Policy, please reach out to us at [email protected].

Thank you for choosing OGK Ventures! We appreciate your understanding and are here to assist you with any cancellations or inquiries.